IMPACT STORIES

Starting at 211 as an Information and Resource Referral Specialist in March 2020, Ameka Wilson had no idea what was in store for the upcoming year. As with any new job, she was excited and a little anxious. With a wealth of community and customer experience– and knowing what 211 offered our community from first-hand experience – she was more than ready for the flood of COVID-19 related contacts that were to come.

Mon and his family moved into their house in December of 2020. Not an apartment. Not a townhouse. A house – a piece of property they could now call their own.

United Way of Central Iowa and its United55+ program has had the pleasure of working with Joyann Benoit, a life-long Des Moines resident, for more than 20 years. She retired from volunteering at the start of this year.

In July 2019, Alexis Lee enrolled her two daughters, Avianna and Aubrey, at Bidwell Riverside Child Development Center. As any mother would be, Alexis was anxious sending her girls to a new place but was hopeful Bidwell would be a childcare center they could call “home” during their younger years.

Myat, a Karen refugee, continues to embrace his culture while growing and evolving as an American through the power of art and education.

Shana took on her life goal of becoming an Registered Nurse after getting a push from the people who believed in her and support from Central Iowa Health Works.


“You have to be darn-near psychotic to take on nursing school. It takes so much of your time. They can only teach you so much. There is so much outside of the classroom you need to know to be a safe nurse,” said Shana Plambeck, recent graduate of Des Moines Area Community College (DMACC) Nursing Program.

When Jeff Faidley joined the CIRCA construction cohort at Fort Des Moines Correctional Facility, he may have been one of the oldest members, but also one of the most determined. “I made up my mind one day: I was going to fly right,” Jeff said. “I have too much to live for to go back to jail.”

Casey Wright, a slender man in his late thirties, would likely give you a slight chuckle with a side smile of embarrassment if you were to call him a hero to his face. To say it was a laugh would be too overdone for Casey. He’s quiet. Unassuming. Not your typical description of a hero. But to his two kids Kinnick (8) and Kyndall (7), he’s just that. Especially with what they’ve gone through as a family.