Yes. Our highest priority is ensuring the security and confidentiality of donor information. We do not sell, trade, or share personal information with any person or entity outside of United Way of Central Iowa without permission to do so.
United Way of Central Iowa is a 501(c)3 tax-exempt organization, so your donation is tax-deductible. Please keep your emailed receipt as official documentation of your donation to claim the deduction on your taxes.
Yes. A receipt will be sent to the email address provided at the time of donation. Additionally, we send out Charitable Contribution Tax Receipts near the end of January for the previous year’s donation to all donors giving $250.00 or more.
For assistance in making a donation over the phone, please call us at 515-246-6572. However, we strongly encourage donating through our online payment portal, as it is safe, quick, and secure.
Yes. To cancel your recurring donation, please contact us at firstname.lastname@example.org or 515-247-6511.
The most common errors when submitting a payment on the online payment portal relate to incorrectly entering personal information. Ensure that the information entered is the same as the information related to the card, especially the billing address. If you have further questions, you can contact us at email@example.com.