We are creating new opportunities in central Iowa's retail and service sectors. 

Central Iowa has a larger share of people employed in retail and service sectors than the state and nation.As workers struggle to earn living wages despite high demand from employers, Central Iowa Works is studying opportunities to build a stronger workforce. 

Retail Pathways Report

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Workforce partnerships include representatives from other organizations in your industry who meet on a monthly basis to discuss common workforce priorities and needs in the industry, which can lead to new training opportunities for workers.

The report -- Preparing for Partnership: An Analysis of the Retail Industry in Central Iowa -- was conducted by the Council for  Adult and Experiential Learning and presented to retail and service sector employers in June 2018. 

The report notes the following findings: 

  • Employers need employees with soft-skills and professionalism for their front-line workforce.
  • Limited internal career pathways and formal on-the-job training methods exist.
  • Hiring processes, scheduling, compensation, child care, and transportation to and from work play a significant role in filling positions and retaining workers.
  • Many of the workforce issues could be addressed in partnership to have greater impact on the issues individual employers face.

Employer Collaboration

The report provides action steps to develop talent and career opportunities in these sectors. Central Iowa Works in convening retail and service industry employers and stakeholders to discuss next steps. To participate, please visit our Workforce Partnership page

Our Partners

The National Fund for Workforce Solutions awarded Central Iowa Works $300,000 for this project. The Walmart Foundation invested $100,000 directly into this project. Read more about the National Fund grant.

Our Staff

Soneeta Mangra-Dutcher, Operations Manager