Volunteer Income Tax Assistance (VITA)

United Way and its community partners are helping low-income workers at tax time by providing free tax preparation assistance.

IRS certified volunteers work throughout tax season at drop-in sites to prepare taxes for low-income workers. Tax preparation volunteers are provided with the training and materials they need to become IRS certified -- offered online or in a classroom setting.  After completing training, volunteers must pass a test to become IRS certified. Volunteer greeters and Spanish translators are also needed to welcome taxpayers and make sure they have the paperwork they need.

In 2014 the Volunteer Income Tax Assistance (VITA) program benefited more than than 5,000 taxpayers in the Des Moines area -- bringing a total of $8.46 million in returns back to people working hard to make ends meet. Given the current state of the economy, we anticipate an even greater need this upcoming tax season.


To learn more about VITA contact us.